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Frequently Asked Questions
What products does Lengsaa offer?
Lengsaa specializes in premium, beautifully crafted lehengas that blend traditional and contemporary designs, perfect for weddings, festivals, and special occasions.
Do you offer custom stitching?
Currently, we offer standard sizes, but we are working towards providing custom stitching services soon. Stay tuned for updates!
How can I place an order?
You can easily place an order through our website by selecting your desired lehenga, adding it to the cart, and proceeding to checkout.
What payment methods do you accept?
We accept online payments through credit/debit cards, UPI, net banking, and wallets. Cash on Delivery (COD) is not available at the moment.
How long does it take to receive my order?
Orders are usually processed and shipped within 5-7 working days. Delivery times may vary based on location and courier services.
Can I track my order?
Yes! Once your order is shipped, we will send you a tracking number via WhatsApp, SMS, or email to help you track your package.
What is your return policy?
Due to hygiene reasons, we do not accept returns once the product is delivered. However, in case of a damaged or incorrect item, a refund or exchange may be initiated after verification.
How can I request a refund?
- If you receive a damaged, defective, or incorrect item, you must provide an unboxing video and images within 24 hours of delivery. Contact our support team on WhatsApp at +91 9654080173 for assistance.
Can I cancel my order?
You can cancel your order within 12 hours of placing it. Once shipped, the order cannot be canceled. A 2.5% gateway charge applies for cancellations.
